Tennessee Alarm Contractors License TN C - 0828 With Classifications in CCTV & Burglary
Alarm System Monitoring
We offer monitoring as good if not better than the Big National Chains.
Our Monitoring Stations are UL Listed and "Mirrored" thru sister stations across the country, to provide complete redundancy in the case of a disaster in any station location.
Our Average Response Time this year (updated 01/30/2010) is less than 15 Seconds!
Types of Alarm Monitoring Offered *
Burglary and Fire
Dial-up - most common form of communication
Basically the alarm system, in your location, will use your POTS (Plain Old Telephone Service) to call the central monitoring station, via a 800 service and transmit the alarm information to the Monitoring Station. POTS is NOT the same as VoIP, see below.
Cellular GSM - a secondary/back-up communicator or Can be used as main communicator in the case of no other form service.
This form uses a Cellular GSM Unit, like your cell phone technology, to transmit the alarm information to the Monitoring Station. This form is digital and supervised by the alarm system and will display trouble info if needed. This is very Reliable and Secure!
Internet Communicator - sends digital alarm signals over the Internet.
This form uses your "always on" high speed internet connection to send the alarm information to the Monitoring Station. This is very fast! Less than 4 seconds to the Monitoring Station! Which means faster response to your needs.
VoIP Monitoring - Any Alarm Monitoring thru VoIP is not recomended due to a proven fact it is an unreliable from for Data transmissions from Alarms & Fax Machines.
The NBFAA does not endorse the use of VoIP Services for Alarm Monitoring.
Use the Internet Communicator and/or the Cellular Communicator when VoIP is only form of phone service present.
See the VoIP Tab for more information.
* CONTRACT / AGREEMENT
All alarm system monitoring services require an contract/agreement to be signed to protect both you and the company.
We ask for a 2 year agreement with a 1 year automatic renewal. However, we can make changes to this as needed but no shorter than 1-month initial and 1-month automatic renewals.
Why Automatic Renewals you ask - if the agreement was not an automatic renewal agreement and the agreement expires, your services would stop untill you manually renewed the services via a new agreement. This way, your services do not expire without notice.
To cancel an agreement - This must be postmarked no less than 30 days before the end of your current agreement and it is suggested sending it via Certified Return Receipt - Send a written request to our local billing office and include your info, billing account number, reason to cancel, date to discontinue contract services and the signature of the person who orignally executed the agreement.